Shipping Policy

Last Updated: July 21, 2026

Thank you for shopping with MatMischief! We're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

Processing Time

• Orders are typically processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Our standard shipping time is 8–15 business days after your order has been processed.

Please note that shipping times are estimates and may vary due to factors beyond our control, including:

• Carrier delays
• Weather conditions
• Customs processing (for international orders)
• Peak holiday seasons

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched. Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. MatMischief is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us and we'll work with the shipping carrier to help resolve the issue. While we cannot guarantee carrier delivery times, we'll do our best to assist you.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, or import fees that may apply according to their country's regulations.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through the contact page on our website or by email, and we'll be happy to assist you.

You can customize this further by adding details such as free shipping thresholds, the countries you ship to, your support email address, or your return policy